Zach Carter

Zach specializes in:

• Revenue Architecture
• CX Strategy
• Leadership

Zach Carter is a revenue strategist and systems thinker known for building clarity, strengthening customer experience, and helping organizations operate with intention. With more than a decade across B2B sales, retention strategy, and operational leadership, he blends analytical discipline with people-centered insight to drive sustainable growth.

At Cintas, a Fortune 500 leader generating billions annually, Zach developed his foundation in high performance service and operational rigor. There, he oversaw $7.8M in annual route revenue, improved NPS scores, and reduced delinquent accounts by 52%, reinforcing his ability to design systems that retain customers and elevate frontline performance.

Today, as Director of Revenue at Dave Creek Media, Zach leads CX strategy, revenue operations, pipeline development, and cross-functional alignment — helping teams execute with sharper communication, stronger processes, and unified direction.